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Posted on: July 11, 2019

Water/Sewer Line Service Warranties

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You may have received a letter in the mail from Service Line Warranties of America (SLWA) offering water/sewer line service warranties. SLWA is a private company that provides optional water and sewer service line warranties to homeowners. The City of South St. Paul has partnered with SLWA in order to provide an educational opportunity to homeowners on their responsibility for service lines on their property and options available should a homeowner want to purchase a warranty to help offset cost of repairs, if needed.

The City is only educating homeowners on service line responsibilities and NOT indicating there may be an issue with your service lines. A common misconception is that the City is responsible for maintenance of the water and sewer lines on a resident's property or repairs will be covered by their homeowner's policy. Property owners are responsible for the maintenance and repair of the water and sewer line service from the City main to the home/building, along with the plumbing lines within the dwelling.

SLWA is an optional/voluntary program that may interest some property owners; for more information on their program please contact them at the number provided in the letter. If a water or sewer service line warranty interests you, the City encourages you to educate yourself on available programs and contact your insurance agent to see if your homeowner policy offers similar coverage.

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