FAQs • South St. Paul, MN • CivicEngage

What's my PIN?: The standard PIN assigned is the last four digits of your telephone number as it appears in your customer account. If this PIN does not work, you can request that your PIN be sent through email. Or, you can come in to the library with additional identification, such as a driver's license, in order for us to check your record and furnish the PIN to you. You will then be free to change your PIN for security.
Request your PIN through email

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Library - Account Information

1. Can I pay my fines online?: Yes, as long as your balance is over $5.00. Pay online

2. What's my PIN?: The standard PIN assigned is the last four digits of your telephone number as it appears in your customer account. If this PIN does not work, you can request that your PIN be sent through email. Or, you can come in to the library with additional identification, such as a driver's license, in order for us to check your record and furnish the PIN to you. You will then be free to change your PIN for security.
Request your PIN through email

3. Can I renew materials?: Yes! Most materials are renewable, with the exception of Interlibrary Loan items, rental DVDs, high demand items and Lucky Day books. You can renew in person, by phone (651-450-2999) or online. More information on renewals

4. Can I use my South St. Paul Library card anywhere?: Upon registration, your South St. Paul card is good anywhere in Dakota County. You can also register your card in other library systems in Minnesota.

5. How many materials can I have checked out at one time?: Adult cards - 99 items
Children's cards - 49 items
*12 DVDs per card